Your business can get more calling features for less with Fiber X Business Solutions voice services for small to medium size companies. Our inclusive packages are more affordable than traditional phone company solutions, and with reliable quality you can count on, there’s even more reason to switch.
Power your business with telephony services on the Fiber X Business Solutions fiber-optic network. You can leverage the efficiency and scale of our network and realize the benefits of cost savings, reliability and superior service. Solutions include Hosted Voice, PRI / SIP Trunking, and Business Lines.
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LINE
- Unlimited local and long distance calling
- 35+ advanced business voice features
- Includes a free business phone number
- No contracts, added taxes or hidden fees
WITH RELIABLE
BUSINESS PHONE
CALLING AND
REMOTE NUMBER
FORWARDING
Toll-Free Calling: Add another level of professionalism to your business and make it easier for customers to contact you with dedicated 800 numbers
Remote Number Forwarding: Use this feature to seamlessly send inbound calls made to different phone numbers to a single phone line.
Connect Multiple Locations
Multiple offices & remote users on one network
Centralized Management
Monitor all system activity & manage settings
Business Phone System
Flexible, modern cloud-based phone systems
Business Continuity
Built-in failover & network reliability
Collaborative Work Tools
Help employees work together from anywhere
Key Business Integrations
Easy management of your most common platforms
Compatible IP Phones
Choose from a wide range of phone & mobile options
Employee Presence
Allow users to set their current availability status
High-quality voice & data for improved business functionality
Integrates with popular productivity & business tools for better collaboration
Easy access for multiple offices & remote employees
Streamlined administration using web-based management portal
Superior business continuity with secure, redundant switching & routing facilities
High-quality UCaaS gives you the flexibility and superior quality of modern cloud-based phone systems. Prevent dropped calls with call failover, keep your most important programs running with automatic bandwidth management, and have clear phone conversations for better customer experiences.
Designed as flexible, scalable solutions, each UCaaS system from Fiber X utilizes the best available options and providers to maximize your business resources.
UCaaS solutions are compatible with SIP desktop phones and softphone programs so each user can choose the phone type that works best for them. Call options include call forwarding, call hold, call transfer, do not disturb, call park, voicemail, auto attendants, ring groups, video calling, and CRM integrations.
New online portals for system management and network administration makes it easy to monitor and access all your UCaaS systems and user settings – even when you are out of the office or working remotely.
Administrations can monitor all system and user activity, update UCaaS and user settings, add new users, and more from the convenient web-based portal. With everything centralized in one hub, it’s easier than ever to monitor and manage multiple tools at once to save your IT department time and resources.
And if you ever need help, the Fiber X team is available 24/7.
Collaborate and create documents, presentations, reports, and much more when you can easily connect with and work in real-time with employees in your office, remote offices, in the field, and working from home. UCaaS allows all users to call, chat, video and conference call, and work together for more efficient workflows.
With Presence, you can see your coworker’s status before you message them – this includes available, away, or on a call. Knowing when someone is available makes it easy to connect with workers in other offices or remote employees.
The UCaaS cloud-based platform makes it easy for in-office and remote employees to access all your communications tools – ideal for businesses with multiple offices, WFH or hybrid schedules, full time remote employees, and staying connected while traveling or working in the field.
Log in from your desktop computer or laptop, any smartphone device, take calls on desktop phones or softphones, and easily send messages between employees. When used on your desktop, the collaboration tool is a fully operational communications client with powerful presence capabilities to see the real-time status of coworkers.
Because UCaaS is cloud-based, there’s no expensive on-site hardware to install or maintain and it scales up as your business grows.
For carrier-grade network performance and improved business continuity, our UCaaS solutions connect to Fiber X upgraded switching and routing facilities.
Located in six states for geographical redundancy, our switching facilities feature Ribbon’s Sonus 7000 platform and Microsoft’s Metaswitch technology. Keep essential contact center operations running with high-quality connections, uninterrupted service, seamless call failover, and more.
This reliability enhances customer experiences and improves employee workflows at no additional cost or oversight to your business.